Terms of Service

Last updated: 28 September 2026

Welcome to PetVive ("the game", "we", "us"). By downloading or playing PetVive you agree to these Terms of Service. Please read them carefully.

1. The game & your account

PetVive is a mobile game for personal, non-commercial entertainment. When you first play, we create an anonymous account to save your progress (see our Privacy Policy). You are responsible for the device you use to play.

2. Virtual items & purchases

• The game includes virtual items such as coins, gems and pets. These have no real-world monetary value and cannot be exchanged for cash.
• Optional in-app purchases are processed by Apple's App Store or Google Play. Their terms and refund policies apply to those transactions.
• Virtual items are licensed to you for use within the game, not sold, and may change or be discontinued as the game evolves.

3. Advertising

PetVive is free to play and shows advertisements to free players, including banners, short full-screen ads and optional rewarded videos that grant in-game rewards. A PetVive Plus subscription removes ads.

3a. Subscriptions

PetVive Plus is an optional auto-renewing subscription (monthly or yearly) that removes ads and adds a monthly bonus of coins and gems. Payment is charged to your Apple ID or Google account when you confirm the purchase. It renews automatically unless cancelled at least 24 hours before the end of the current period, and your account is charged for renewal within 24 hours before the period ends. You can manage or cancel it at any time in your App Store or Google Play account settings. Apple's standard Licensed Application End User License Agreement also applies to the iOS app.

4. Fair play

Please don't cheat, tamper with the game, use unauthorized third-party software, or attempt to disrupt our services or other players. We may limit or close accounts that do.

5. Content & ownership

All game content — art, characters, names, code and design — belongs to PetVive and is protected by law. You may not copy, resell or redistribute it without permission.

6. Availability & changes

We aim to keep the game running smoothly but provide it "as is" without guarantees of uninterrupted service. We may update, suspend or discontinue features at any time. To the extent permitted by law, we are not liable for indirect or incidental damages arising from use of the game.

7. Changes to these terms

We may update these Terms from time to time. Continued use of the game after changes take effect means you accept the updated Terms.

8. Contact

Questions about these Terms? Email support@petvive.app.